Custom Software

I am happy to provide comments about the iNIMS system used by the Cypress Health Region as our “E-learn System”. We implemented this system approximately 18 months ago as an Education enrollment and tracking system. Employees enroll and complete educational requirements prior to hire, and then further educational components required for them to commence work. Our existing employees are able to quickly reference what courses they are required to take on-line, and have access to the education calendars listing classroom type courses that they can register for. The system enables managers to have quick and easy access to the education records of individual employees, or the entire staff listing of those who report to them.During the past year we have made numerous improvements and enhancements to the system to customize it to our needs and provide the information we need. These changes have been completed promptly and efficiently by Intricate Networks. They are also very helpful to trouble shoot and provide assistance when we have questions and concerns. I would have no hesitation recommending this company and the E-learn system to other employers.

Our IT network structure was in need of an overhaul.  We were constantly struggling through server and hardware problems.  We made the decision to move to Intricate Networks, and they helped put a plan in place to remedy both issues.  We made the investments that they suggested to improve our network and establish a hardware replacement protocol, and our headaches have been alleviated.  It has taken the stress out of day to day operations and in my world, that’s vital.

Intricate Networks have been a critical tool to the success of our business at Lethbridge Inland Terminal.  The technology provided by Intricate Network has allowed our business the tools to communicate, and offer a better customer service model to our producers.

The customer service that Intricate Networks gives to their customers is better than par! Anytime we have in issue related to our operation it is fixed that day or fixed so we can continue our business in uninterrupted fashion. Our split panel screens located in the pro shop and the lounge have paid for themselves in 2 years with advertising from local businesses. This is a great way for companies to generate other revenue streams to help their business succeed in the 21st Century. It also is a great way to promote stuff about our organization that many maybe might not know.

We developed a great relationship with Intricate Networks and their personal dedication to our business needs are evident in the software solutions they have created for us.  This dedication has allowed us to build solutions that are tailored to our business and provide efficiency for our internal processes and for our customers.  Their team will listen to your business needs by getting to know your business and then promptly acting on those requirements.  We appreciate their ability to listen to our needs and to focus on exceeding our customers needs.